We understand that for many customers buying the perfect gift for themselves or someone special can be a bit of a stress and you want to get it right.
To that, we’ve introduced an Extended Exchange period for orders placed between Monday 24th October and Saturday 24th December, allowing you to exchange for another product up to the 31st January 2023.
To be eligible for the Extended Exchange;
- Items must be purchased between 00:00 on Monday 24th October 2022 and 23:59 on Saturday 24th December 2022.
- Items must be in their original and unopened packaging.
- Eligible orders can be exchanged until 23:59 on Tuesday 31st January 2023.
Exclusions
There are some exclusions from the Extended Exchange, as follows;
Special/Custom Orders - Any order that is custom or has been personalised
Products with Hygiene Seals - Products with a mouthpiece or earpiece where the hygienic seal has been broken or separated e.g. Microphones or Headphones
Software & Media - Any software or media that has been opened or registered via physical or digital means.
For more information on Christmas at PMT including opening times and more, please head to our Christmas page.